Terms of Service

2.1 What We Provide

LuckAlign provides an AI-powered platform that enables users to receive personalized astrological insights, tarot readings, and destiny portrait analysis through advanced artificial intelligence.

2.2 Nature of the Service

The Service is a digital, intangible product. Upon confirmed payment, access is granted immediately. Due to the immediate digital delivery, specific limitations apply to refunds as described in Section 7.

2.3 AI Model Dependency

Our Service utilizes third-party AI model providers including OpenAI, Anthropic, and Google. Service performance and availability may be affected by the operational status of these providers.

3.1 Account Creation

To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3.2 Account Security

• Notify us immediately of any unauthorized use at security@luckalign.com
• Do not share your credentials with any third party
• Keep your billing email address up to date

5.1 Recurring Billing Authorization

By providing your payment method and subscribing to a paid plan, you expressly authorize LuckAlign to charge your payment method on a recurring basis for the applicable subscription fee. This recurring authorization remains in effect until you cancel in accordance with Section 6.

5.2 Taxes

Prices are exclusive of applicable taxes (including VAT, GST, sales tax) unless otherwise stated.

7.1 General Policy

Due to the immediate and intangible nature of our digital services, subscription fees are generally non-refundable, except as expressly stated below.

7.2 Eligible Refunds

• New subscriber 7-day guarantee: Full refund within 7 days of the initial charge, provided usage has not exceeded 20% of the plan quota
• Duplicate charge: Full refund
• Verified service outage (≥72 hrs): Pro-rated credit or refund
• Statutory rights (e.g., 14-day withdrawal right in EU/UK) are preserved

7.3 How to Request a Refund

Contact us at refunds@luckalign.com with your account email, transaction ID, and reason. Acknowledged within 2 business days; eligible refunds processed within 5–10 business days.

7.4 Non-Refundable Items

• Fees for subscription periods already used (except as noted in 7.2)
• Annual subscription fees requested after 30 days from initial purchase
• Accounts terminated for violation of these Terms or the Acceptable Use Policy

8.1 Ownership of Outputs

Subject to these Terms, AI-generated content produced in response to your inputs ("Outputs") is owned by you.

8.2 Input License

By submitting content to the Service ("Inputs"), you grant LuckAlign a limited, non-exclusive license to process your Inputs solely to deliver the Service. We do not use your Inputs to train AI models without your explicit consent.

8.3 Third-party AI Model Dependency

Our Service uses third-party AI model providers including OpenAI, Anthropic, and Google. We do not guarantee specific output quality and accept no liability for outputs generated by third-party models.

8.4 Accuracy of AI Outputs

AI-generated content may contain errors or inaccuracies. You are solely responsible for reviewing and verifying Outputs before relying on them.

9.1 Prohibited Uses

You agree NOT to use the Service to:

• Generate content that is illegal, defamatory, harassing, or fraudulent
• Generate, distribute, or facilitate deepfake content — including AI-synthesized audio, video, or images — that impersonates real individuals
• Generate content that sexualizes minors or violates child protection laws
• Produce malware, phishing content, or cyberattack tools
• Infringe the intellectual property or privacy rights of any third party
• Resell or sub-license access to the Service without prior written approval
• Violate any applicable law, regulation, or card network rule

9.2 AI-Specific Prohibitions

• Use Service inputs, outputs, or any derivative thereof to train, fine-tune, benchmark, distil, or otherwise develop any AI / ML model that competes with the Service
• Systematically scrape, extract, or harvest model outputs at scale
• Represent AI-generated outputs as the work of a human professional

11.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY OF AI OUTPUTS.

11.2 AI-Generated Content Disclaimer

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUCKALIGN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.